Privacy Policy

Who we are: Scottsdale Leak Detection Pros is a local leak detection and leak repair company in Scottsdale, Arizona. This Privacy Policy explains how we handle personal information collected on this website and by phone, and during scheduling and service.

What this policy covers: It applies to visitors to our site and people who call us to request leak detection or leak repair. It also covers information created while planning and completing work at your property.

Information you give us: When you call, we ask for details we need to schedule and do the job. That includes your name, phone number, service address, and notes about the issue (for example, water, sewer, gas, pool, slab, toilet, pipe, wall, ceiling, faucet, shower, bathtub, sink, or water heater leaks). You may also share access instructions or scheduling preferences.

Job records we create: We keep basic records to run the business. This can include appointment windows, dispatch notes, test results, photos or videos of affected areas (such as pipes, pools, slabs, walls, ceilings, or a water heater), and the estimate and invoice. If repairs are performed (for example, slab leak repair, water line or pipe leak repair, sewer line leak repair, pool or toilet leak repair, faucet or water heater leak repair, gas line or underground leak repair, or bathroom, shower, bathtub, or sink leak repair), we add those details to the job file.

Payment information: If you pay by card, payment is processed by a third‑party processor. We receive confirmation of payment but do not store full card numbers. The processor’s own privacy terms apply to the data it handles for transactions.

Information we collect automatically: Our site and hosting provider may log technical details like your IP address, browser type, pages viewed, and the date and time of visits. We may use cookies or similar tools for basic site functions and simple analytics.

How we use information: We use your information to schedule, dispatch, and perform leak detection and repair; to communicate about arrival windows, estimates, and work status; to create and send invoices and receipts; to maintain business records and comply with tax and legal duties; to improve our services and website; and to prevent fraud or misuse.

Legal bases and necessity: We collect and use only what we need to provide services you request, run the business, meet legal obligations, and pursue legitimate interests like improving safety and quality.

How we share information: We share information only as needed to run the business and provide service. This can include field technicians and trusted service partners who help on a job; payment processors; accounting, phone, and IT service providers; and analytics providers. If required by law, or to protect rights and safety, we may share information with insurers, regulators, or law enforcement. We do not sell personal information.

Cookies and analytics: Cookies are small files stored on your device. They help the site function and let us see general, non‑identifying usage trends. You can set your browser to block or delete cookies. If you do, some site features may not work as expected.

Retention: We keep records for as long as needed to provide services you requested, operate the business, and meet tax, accounting, and legal requirements. When records are no longer needed, we delete or de‑identify them where practical.

Security: We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is fully secure, and we cannot promise absolute security.

Your choices: You can call us to ask what information we have about you, to correct it, or to request deletion where the law allows. If you prefer not to receive follow‑up calls after your job is complete, tell us and we will note it on your account.

Do Not Track: Some browsers send Do Not Track signals. Our site does not respond to these signals. You can manage cookies and tracking at the browser or device level.

Children’s privacy: Our services are for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, call us and we will remove it.

Third‑party links: Our site may link to other websites. We are not responsible for the privacy practices of those sites. Review their policies before you share information there.

Changes to this policy: We may update this Privacy Policy. If we make changes, we will post the revised version on this page. Your continued use of the site after changes means you accept the updated policy.

How to contact us: For questions about this Privacy Policy or your information, call us. The phone number on this site is the way to reach us.

Contact Us About This Privacy Policy

Questions about this privacy policy, or a request to see, correct or delete what we hold about you — call Scottsdale Leak Detection Pros on (480) 919-1244 or email info@scottsdaleleakdetectionpros.com. We work across Scottsdale, AZ.